Got a question? We’ve got answers!
If you’re wondering how our books work, when your order will arrive, or whether your child (or grandparent!) will love their new colouring adventure — you’re in the right place.
📚 About Our Books
What age are your colouring books suitable for?
Our books are designed to bring joy to all ages — whether you’re 4 or 84! While they’re especially loved by children aged 3–8, we’ve heard from parents, teachers, and even grandparents who enjoy a bit of creative time too.
What’s the difference between personalized and non-personalized books?
Personalized books include your child’s name throughout the pages — in titles, text, and sometimes even in the artwork. Non-personalized books follow the same fun and thoughtful themes but are ready to go, no customisation needed.
Will personalized and non-personalized books arrive together?
Yes — your whole order will ship together whenever possible, even if it includes a mix of book types. Just one happy parcel of creativity heading your way!
Where are your books printed?
All our books are printed and shipped from the country they’re ordered in. This helps reduce our carbon footprint and means faster, more reliable delivery to your doorstep.
✏️ Ordering & Personalization
How do I personalize a book?
Simply choose a personalized title from our shop, enter your child’s name in the box provided, and add it to your cart. That’s it! We’ll take care of the rest.
Can I preview what the personalized book looks like?
Each product page includes sample pages to give you a good idea of what to expect. While we don’t yet offer a live name preview, every book is carefully designed to make your child feel special and seen.
Can I request a custom message or extra changes?
You can add a personalised message at checkout when sending a gift. Beyond that, we’re not offering custom text or extra edits — but never say never!
📦 Shipping & Delivery
How long does shipping take?
We print and ship as quickly as possible! Delivery times vary based on your location, but please allow up to 10 days from order to doorstep.
Can I send a book as a gift?
Absolutely! You can ship directly to your lucky little (or big!) artist and even include a personal message at checkout. It’s a perfect surprise for birthdays, holidays, or just because.
💡 Ideas & Community
Can I share ideas with the Squirrel & Bear team?
Yes please — we love ideas! Whether it’s a theme your kids are obsessed with, an animal they adore, or something you’d love to see in a future book, we’re all ears.
Visit our Submit Your Idea page and help us spark the next adventure.
Still curious? We’re happy to help!
Head to our Contact Us page and send us a message — we’ll be in touch soon. 🐿️🐻